All sales are final sale. We do not accept order cancelations. We do not process refunds to the original method of payment. Exchanges are available only if there is a noticeable defect in the product not previously disclosed in the item's product page on this website or our social media accounts. Client must notify Just a Girl Finding Cool Stuff of any defect within 1 day of item being delivered to client. To be eligible for an exchange, please submit your order details along with any accompanying images in the form provided and someone will respond right away.